Privacy & Cookies Policy

Yakety Yak are committed to protecting and respecting your privacy.  We strive to protect the security of information which you provide to us and will use up-to-date measures to provide such security.

This Policy explains how we use personal information we collect about you when you use our website www.yakety-yak.com. It also explains the conditions under which we may pass your personal information on to others and how we keep your information secure. By using our websites, you’re agreeing to be bound by this Policy.

Who are we?

Yakety Yak is a creative agency focused on driving business outcomes, specialising in video & podcast production, social media and branding. We work with a variety of clients, from blue chip organisations, start-ups and personal brands. You can find our offices in Bedford and London.

How do we collect information from you?

We obtain information about you when you use our websites, for example, when you make an enquiry with us via a web form.

What information do we collect from you?

We also use tools such as Google Analytics and Facebook marketing tracking to track visitors anonymously to help us make improvements to our website and to tailor your advertising experience on Facebook.  We are only able to collect identifiable information if you provide it to us, either through an enquiry form or via email.

Why do we collect this information?

We collect your information to:

  • Process and respond to any enquiries you have made with us about our services

  • Send you communication which you have requested and that may be of interest if consent has been given

  • Personalise your repeat visits to our websites, including remarketing activities (see section below).

What do we do with your information?

When you give us personal information, we take steps to ensure that it’s treated securely.  Any sensitive information is protected and processed via 256-Bit SSL encryption.

Nothing is ever guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

How long do we keep hold of your information?

We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any contract you hold with us.

Who might we share your information with?

We will not share your information with third parties, except where we have a legal or contractual requirement to do so.

Cookies

Cookies are small data files which are sent to your web browser and stored electronically. They act as your personal identity online. This information is used by us to track visitors to our websites and to compile statistical reports on website activity.  You can set your browser not to accept cookies and the following website tells you how to remove cookies from your browser: www.cookiesandyou.com

What cookies are used on our websites?

Google Analytics
We use Google Analytics to track visitors to our website. For example, it allows us to view data on how many people are browsing the website on a mobile device so we can seek to improve their online browsing experience. Whilst Google Analytics allows us to track your progress through our site we are not able to track you directly – only that an unidentified user has accessed content.

Visit Google’s website for information on opting out of services and changing your privacy settings.

Social media (Facebook, Instagram and LinkedIn)
We may use widgets and tracking codes for the above social media platforms.  These widgets give you the functionality to view content from our platforms on the website itself.

Remarketing
Remarketing is a way for us to connect with you based upon your past interactions with our websites.  Third party marketing platforms may be used by Yakety Yak to perform remarketing services, such as Google Ads.  These sites use cookies to serve ads based on a user’s prior visit to a website. To opt out of customised Google Display Network ads, visit www.google.com/settings/ads/onweb.  You can find out more about how Google uses any data it collects by visiting www.google.co.uk/policies/privacy.

Other websites
Our websites contain links to websites operated by third parties.  Yakety Yak has no control over such third party websites and accordingly cannot be responsible for the protection of any personal information that you may provide while visiting such websites.

How can I access and update the information you hold about me?

You have the right to ask for a copy of the information that Yakety Yak hold about you. If you want to make such a request, or if you believe that any information that Yakety Yak holds about you is incorrect or incomplete, you should write to Ross Testa, Basement 281, 281 Bedford Road, Bedford MK42 8QB.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated in January 2019.

How to contact us

If you have any queries about this privacy policy or the data we hold on you, please contact us via the following methods:

Email: ross.testa@yaketyyak.uk.com

Phone: 01234 608228

Post: Top Floor, 281 Bedford Road, Bedford MK42 8QB

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